Virtual Edge Summit 2011 Session: Virtual-Enabled Learning Programs with Emma King

December 10, 2010

The last time I was in Las Vegas I had just graduated from college, it was the 80s, and I was with my parents and grandparents who were visiting from Scotland. My clearest memory is falling asleep near the pool on one of those pool lounge chairs with the plastic strips and having a sunburn [...]

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Recording calls: Marrying Skype and Gmail (or other email services)

December 9, 2010

Way ‘back in the day’ I had to secure recorded statements from people. The statements were transcribed, often analyzed, and sometimes used in litigation. Before pressing “record” (oh, yes an actual tape recorder) I was required to state why I wanted/needed to record the statement and also get permission to record. (I believe in NY, [...]

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Skills we take for granted

November 19, 2010

I live in an area of New York where the road signs for icy bridges are left up year round; it is not unusual to see snow anytime between October 15 and April 30 (which, coincidentally, corresponds with dates you are permitted to have studded snow tires on your vehicle). Just for that one sentence, [...]

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Facilitation and the Social Web

November 18, 2010

Here are slides from a  presentation I did for the Australian Institute for Training and Development (AITD) a few weeks ago on facilitation and the social web. I have several people to thank for making their work available whether publicly and/or under creative commons licenses. First, Nancy White, Full Circle Associates and co-author of Digital [...]

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A powerful virtual classroom: Adobe Connect 8

November 11, 2010

I’m always cognizant of what Ellen Wagner (formerly with Adobe) said while writing about web conferencing technologies around the time Blackboard bought Wimba and Elluminate and combined them to create Blackboard Collaborate (for edu-types, I’ll insert the ‘muwhahahaha’ just for you). Ellen said, “let’s be very clear. Adobe in not an elearning company. It is [...]

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Two leaders in the e-learning space (Saba Live, Adobe Connect 8)

November 8, 2010

Two things I got very excited about last week. The first, Saba Live (formerly Saba Social).The second, Adobe Connect 8.

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Good editing = increased engagement

October 27, 2010

This is cool. Engagement increased by 30% across a set of web pages that were edited. Not spell check editing. EDITING damn it. Like…. “…honest-to-God, get-to-the-point, don’t-waste-my-time editing. That means establishing a focus up front, pruning verbiage, clarifying the organization, looking for meaning beneath jargon, and thinking more about the reader’s needs than the writer’s [...]

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Planning an audience-friendly presentation

October 27, 2010

Haven’t clicked all the links on this post by Olivia Mitchell but it seems like a terrific resource for people who present and train online. Note the free book on this site too “How to Present with Twitter (and other backchannels.) Thanks Olivia!

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Relatively normal

October 27, 2010

Nick Jones writes about a supermarket mess up and says… People who produce consumer-facing technology have a responsibility to make it usable by relatively normal human beings. He suggests putting a big red button on the company’s web site that says “press me if we messed up” and includes a stream of promises that the [...]

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Using the social web to mop floors

October 27, 2010

To file under ‘haves” and “haves not”… Googlers get credits on TaskRabbit, an online service for odd jobs, as a perk. Among the odd jobs…” take shoes to the cobbler…” Cobbler? COBBLER? I guarantee you will waste five minutes browsing tasks. Much like Dobby the house elf, of Harry Potter fame, I do this type [...]

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