Using Social Media to Improve Workplace Learning

August 19, 2009

Just finished up an online presentation, Using Social Medial to Improve Workplace Learning, slides below. I had uploaded my slides an hour early and took care of all the necessary details – shut off cell phone and house phone, banished children from my immediate area, let the dog out, shut the windows, and…special bonus this week…asked my contractor not to run the power saw or pound sheet rock from 1-2 pm. I forgot to tell him the part about me needing electricity and, of course, at 12:55 I lost power. I asked him “calmly” to put it back on and was presenting by 1:02 with a light sweat. Anyway, it went pretty good in my opinion (which doesn’t mean jack.)

At the end of the presentation, I tried something different and shared Wordle so we could make a word cloud for two issues: what things make a bad  classroom training session and what an ideal online community would look like. I gathered up text from the chat box. This one is for “bad things.”
nono

and this one “ideal online community”:

yesyes

Le slides:

Couple of additional notes from the presentation:

  • Most of us reported a dramatic change in the way we communicate, collaborate, and interact at work over the last 10 years.
  • 2/3’s didn’t have a strategy for social media
  • Most of us reported moderate usage social media

Some quotes and talking points:

  • “Social learning technologies must be seen as the medium for relationship creation, not information exchange.” (Digenti, 2000)
  • “Learning is an integral and inseparable aspect of social practice.” (Lave & Wenger, 1991)
  • “We are moving toward a knowledge-era model of education with large-scale social networks involving complex communities and individual identify construction.” (Wenger, 2004)
  • “Social learning technologies can bring together and bridge the gap between training and knowledge management – linking knowledge and acquisition, development, and learning. A strong collaboration platform links continued knowledge acquisition, development, and learning.” (Bruck, 2007)
  • “It is within complex online communities and networks where social construction of understanding occurs.” (Huberman, Romero, & Fang, 2008)

References (because, ya know, I’m a researcher ; )

Bruck, P. (2008) Welcome and introduction to microlearning and capacity building. Microlearning and Capacity Building. Proceedings of the 4th International Microlearning 2008 Conference. Innsbruck, Austria.

Digenti, D. (2000). Make Space for Informal Learning. ASTD Learning Circuits.

Huberman, B.A., Romero, D.M. & Fang, W. (2008). Social networks that matter: Twitter under the microscope. Social Computing Lab, HP Laboratories, Palo Alto, CA and Cornell University, Ithaca, NY.

Lave, J. & Wenger, E. (1991). Situated Learning: Legitimate peripheral participation. Cambridge, UK: Cambridge University Press. (You must buy this book!)

Wenger, E. (2006). Learning for a small planet: a research agenda. Scientific project description.

  • http://twitter.com/philharriman_ek Phil Harriman

    Just got out of a meeting talking about new hire orientation and our internal Wiki, to find this in my Twitter feed — talk about timing!

  • http://twitter.com/philharriman_ek Phil Harriman

    Just got out of a meeting talking about new hire orientation and our internal Wiki, to find this in my Twitter feed — talk about timing!

  • http://learn4kicks.wordpress.com/ Nicola

    Absolutely love what you did with the Wordle – fascinating !

  • http://learn4kicks.wordpress.com Nicola

    Absolutely love what you did with the Wordle – fascinating !

  • http://twitter.com/kimworthy Kimberly Worthy

    Great information. Thanks!

  • http://twitter.com/kimworthy Kimberly Worthy

    Great information. Thanks!

  • Pingback: Community Action initiative from Elgg, getting the best deal for users and developers « learn4kicks()

  • jerilynmckinley

    Before ths I never knew what wordle was. Thank you. Its an amazing tool.

  • jerilynmckinley

    Before ths I never knew what wordle was. Thank you. Its an amazing tool.

  • Brent

    Hi Janet,

    I liked this slideshare a lot. I”m pitching non profits to use social media to improve work place learning, build relationships, connect with their supports, donors, service users etc. You helped me see the broader use of social media for practitioners in the non profit sector – who are mostly totally on their own without any learning opportunities beyond the occasional workshop or conference.

    Brent MacKinnon

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